Shuang Hor Worldwide

The Shuang Hor Story

In the year 1987, a group of Taiwanese entrepreneurs who shared the ideals of promoting physical well-being among the masses through the research and development of quality Lingzhi products established a company called Double Crane Enterprise. They also envisaged the participation of individuals who cherished big dreams to build a business of limitless abundance. The Company has since 1996 been restructured and is now officially known as Shuang Hor Group.

The founding objective of Shuang Hor Group is to help the global community attain wellness of the mind and body with its production of various products of natural ingredients and top-grade quality. To achieve this end, it provides people who aspire to build a business of their own with an entrepreneurial opportunity, which involves marketing the excellent products of Shuang Hor Group to consumers from all walks of life through a proven modus operandi of a modern approach, thereby attaining optimal health and financial independence.

Taiwan

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Double Crane Enterprise (Taiwan) Co. Ltd

Address: 16th Floor, No. 68, Section 3, Nanjing East Road, Taipei, 104, Taiwan, R.O.C.
Tel: +886-2 2517 2828 (Hunting line)
Fax: +886-2 2517 1130
Website: http://www.doublecrane.com.tw (Chinese)
http://www.shuanghor.com (English)
E-mail: service@email.doublecrane.com.tw

About Us

Taiwan Double Crane Enterprise was founded in July 1987. Today, it has become one of the most successful network marketing companies in Taiwan, in addition to being a corporate citizen with great potential and vision for dynamic growth. The founding objective of Double Crane Enterprise is to provide people who aspire to build a business of their own with an entrepreneurial opportunity, which involves marketing the excellent products of the Company to consumers from all walks of life through a proven modus operandi of a modern approach, thereby attaining optimal health and financial independence.

Double Crane Enterprise operates on the premise of Two Major Principles. First, all schemes of the Company are designed by setting distributors' rights and benefits as the top priority. Second, distributors are provided with the best in terms of products, services, and schemes.

Distribution Centres

Double Crane Enterprise owns three distribution centres, which are located in Taipei, Taichung, and Kaohsiung, catering fellow distributors with various services that include on-the-spot purchase & pick-up, telephone ordering, general enquiries, and registration of distributorship.

Taipei Distribution Centre

Address: 14 FL., No.70, Sec.3, Nan-King E. RD.,Taipei, Taiwan, 104, R.O.C.
Tel: (02)2509 5628
Fax: (02)2509 2937

Taichung Distribution Centre

Address: 3rd Floor, No.696, Sec. 4, Wenxin Rd., Beitun District, Taichung City 406, Taiwan, R.O.C.
Tel: (04) 2237 6808

Kaohsiung Distribution Centre

Address: 3rd Floor, No. 243, Yi-Shin 1st Rd., Kaohsiung, Taiwan, 806, R.O.C.
Tel: (07) 330 2328

Thailand

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Shuang Hor Enterprise (Thailand) Co. Ltd.

Address: 2922/124-5, Room 320-1, 3rd Floor, Charn Issara Tower II, New Petchburi Road, Bangkapi, Huay Kwang ,Bangkok 10320, Thailand.
Tel: +662 308 2330
Fax: +662 308 2329
Website: http://www.shuanghor.co.th
E-mail: shrth@ksc.th.com

About Us

Established in August 1999, Shuang Hor Enterprise (Thailand) Co. Ltd. is strategically located in the booming commercial hub of Bangkok. Within these few years since its establishment, the Company's business has been growing from strength to strength while each series of quality products has won profuse praises among the local consumers. Consequently, more and more people from all walks of life aspiring to run their own business have been attracted to join Shuang Hor Business.

We strongly believe that with Shuang Hor's comprehensive range of quality products, our unique distributors' education system, fair and equitable bonus scheme as well as business philosophy, coupled with the propagation of "Shuang Hor Values" that show enthusiasm and passion to life, there will be a brighter future in Thailand and the day of success is not far off.

Distribution Centres

Bangkok Distribution Centre

Address: 2922/124-5, Room 320-1, 3rd Floor, Charn lssara Tower II, New Petchburi Road, Bangkapi, Huay Kwang, Bangkok10320, Thailand.
Tel: (02) 2308 2330
Fax: (02) 2308 2329

Hat Yai Distribution Centre

Address: 1-3 Jutee Anusorn Road, Hat Yai, Songkhla 90110, Thailand.
Tel: (074) 221 071
Fax: (074) 221 070

Singapore

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Shuang Hor (Singapore) Pte Ltd (Co No 200203794N)

Address: 66 Kallang Pudding Road, #05-02, Hor Kew Business Centre, Singapore 349324.
Tel: +65 6846 9288
Website: http://www.shuanghor.com.sg

About Us

Shuang Hor (Singapore) Pte Ltd has gone official effective 3rd October 2002. The Company is strategically located at the hub of Singapore's major light industries and commercial estate, which is served by a highly efficient traffic system assessable from all directions, making it an ideal base to do business.

Ever since the Ministry of Trade and Industry of Singapore amended its Multi-level Marketing and Pyramid Selling Order 2001, the local direct sales industry is progressing at a dynamic pace of development and growth. It is strongly believed that with Shuang Hor's comprehensive range of quality products in addition to its equitable rewarding schemes that are fair to all concerned, we can rest assured that Singapore shall be the star market of promising future.

Ordering Methods


All Distributors of Shuang Hor are eligible to online order & order directly from the Company or Distribution Centres of Shuang Hor.

Online Ordering Methods


  1. Online Ordering Time:
    • Mondays to Sundays: 5:00am - 11:00pm
    • Last business day of the current month: 5:00am-12:00pm

    Website:
    www.shuanghor.com.my      www.shuanghor.com.sg      www.shuanghor.co.id     www.doublecrane.com.mm

    For the last business day of the current month in Malaysia, Singapore and Indonesia, the records of all online ordering transacted on this day after 12:00pm shall be automatically carried forward to the 1st day of the following month, and the PV generated shall also be automatically transferred to the following month.

  2. Mode of Payment:
    3. Only the distributor’s personal credit card (Visa / Master) is accepted.


  3. Eligibility:
    4. A distributor can order products online or even help his or her downline distributors to do so (including those registered under different countries), except for downline distributor(s) under his or her Vice Manager(s). Orders for distributorships registered under different countries have to be separated accordingly, and each order has to duly complete the payment before the next order placed under a different country.

  4. Product Price:
    5. The price of each product is to follow that of the respective country, while the payment is to be made in the local currency. The foreign currency exchange rate shall be based on the exchange rate of the bank that issued the credit card.

  5. Goods Delivery:
    1. Via Courier Service:
      • Malaysia: Goods delivery for orders that complete the payment by 12:30pm on the current day will be processed on the same working day. After 12:30pm, the order will be processed on the next working day.

      • Singapore: Goods delivery for orders that complete the payment by 11:30am on the current day will be processed on the same working day. After 11:30am, the order will be processed on the next working day.

      • Indonesia: Goods delivery for orders that complete the payment by 16:00 WIB (Western Indonesian Time) on the current day will be processed on the next working day. After 16:00 (Western Indonesian Time), the order will be processed on the next 2 working day.



    2. Via Pick-up at Counter:
      • The above cut-off time does not apply, and the goods will be ready for pick-up the next working day from 12:00noon onwards.

  6. Delivery Charges:
    7. Please refer to the tables below, with the proviso that online orderings transacted at different intervals of the current day shall not be lumped together for free delivery.

Other Ordering Methods


All Distributors of Shuang Hor are eligible to order directly from the Company of Shuang Hor.

  • On-the-spot Purchase (Every Monday to Friday, and the last Saturday of the month): 9:00am-6:00pm
    Distributors can go to Shuang Hor Singapore to purchase and pick up the products from the sales counters either with cash, Nets Card, or credit cards (Visa/Master).
  • Telegraphic Transfer Ordering:
    • (Every Monday to Friday and the last Saturday of the month):9:00am-6:00pm

Modes of Payment

  1. Distributors can call the Telegraphic Transfer Ordering Freephone at 1-800-846 8107 to place their orders. They may transfer their payment to the following Shuang Hor account (all banking charges will be borne by Shuang Hor Singapore). Please state Account Payee as: Shuang Hor (Singapore) Pte Ltd
  2. OCBC Bank Account Number: 501-575500-001

Delivery Charges

  1. For destinations in Singapore, distributors shall pay a delivery charge of S$10 for orders below S$200.00.
＊Per Payment.

Important Notes for Receiving Goods

  • Upon confirmation of the payment and the orders, Shuang Hor shall proceed to deliver the products through courier service on the same day. The goods normally will reach the specified recipient within 1-2 working days.
  • Distributors are advised to inspect the content of goods ordered and check for the following conditions while taking delivery:
    • Defects on the packaging
    • Goods not as ordered or shortage of the goods
    • Error on distributor number or name pritned on the Sales Invoice
    For any discrepancy on the above, please inform Shuang Hor Customer Service at 1-800-846-8107 within 3 working days from the date of receipt to request for replacement; failing which the delivery taken shall be considered accepted.
  • If goods ordered are not delivered on the third day of transaction made, kindly call 1-800-846-8107.

Hong Kong

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Shuang Hor (Hong Kong) Co., Ltd.

Address: Room 808-811, 8/F, 238 Nathan Road, Jordan, Kowloon, Hong Kong
Tel: +852 2736 5886
Fax: +852 2735 5881
Website: http://www.shuanghor.com.hk
E-mail: info@shuanghor.com.hk

About Us

Hong Kong is always the centre of Asia finance and the stepping stone of advancing to mainland China for multi-national enterprises. In order to get the synergy of globalization and make the unparalleled business opportunity of Lingzhi Kingdom, Shuang Hor Group has already set up her Hong Kong branch office in 2004. It is envisaged that Shuang Hor Hong Kong will soar ever greater heights through the concerted efforts made by all the distributors in Hong Kong.

Indonesia

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PT. Shuang Hor Indonesia

Address: Kanto MegaGlodok Kemayoran Blok B No. 27-28, Jl. Angkasa Kav. B-6, Kota Baru Bandar Kemayoran, Jakarta Pusat 10610, Indonesia.
Tel: +62-21-6586 5678
WhatsApp Ordering : +62-817 6309 888 (Text messages only, calls are unavailable)
WhatsApp Customer Service: +62- 852 1702 5678 (Text messages only, calls are unavailable)
Fax: +62-21-6586 6292 / +62-21-6586 8101
Website: http://www.shuanghor.co.id

About Us

Reputed as an archipelago nation boasting the longest stretch of oceanic territory in the world, Indonesia has a population of more than 270 million people (2020), which is the forth largest after China, India, and the United States of America. It is yet another enormous market earmarked for replicable success by Shuang Hor Group through Shuang Hor Malaysia as its regional stronghold. PT. Shuang Hor Indonesia is strategically located at a commercial hub in Indonesia's capital city Jakarta, which is home to a whopping 13 million people. Its efficient traffic system that offers great accessibility, prosperous industrial ecology and vibrant commerce activities, as well as strong purchasing power of the local urbanites have turned it into an ideal site to do business.

While Shuang Hor's comprehensive range of top-grade products are expected to bring healthy lives to people here from all walks of life, its fair and equitable marketing plan that features a good number of lucrative rewarding programs now makes available a golden opportunity of free enterprise for the vast populace of Indonesia. All in all, these many ingredients of competitive advantage are set to boost the dynamic progress of Shuang Hor Indonesia to tap on the limitless abundance that the country has to offer.

Distribution Centres

Business Hours:
  • Jakarta, Medan, Batam Island & Palembang: 8:30am~5:00pm (Monday to Friday)

Jakarta Distribution Centre

Address: Kanto MegaGlodok Kemayoran Blok B No. 27-28, Jl. Angkasa Kav. B-6, Kota Baru Bandar Kemayoran, Jakarta Pusat 10610, Indonesia.
Tel: +62-21-6586 5678
WhatsApp Ordering : +62-817 6309 888 (Text messages only, calls are unavailable)
WhatsApp Customer Service: +62- 852 1702 5678 (Text messages only, calls are unavailable)
Fax: +62-21-6586 6292 / +62-21-6586 8101

Medan Distribution Centre

Address: Jl. Dr. Wahidin. No.100-100A, Medan 20211, Sumatra Utara, Indonesia.
Tel: +62-61-455 0288
WA: +62-852-1709-5678 (Text messages only, calls are unavailable)
Fax: +62-61-455 0299

Batam Island Distribution Centre

Address: Komplek Nagoya Newton Blok Q No. 7, Kecamatan Lubuk Baja, Kelurahan Lubuk Baja Kota, Kota Batam 29444 Kepulauan Riau, Indonesia.
Tel: +62-778-4805 678
WA: +62-852-1708-5678 (Text messages only, calls are unavailable)
Fax: +62-778-4888 701

Palembang Distribution Centre

Address: Jl. Dr. M. Isa, Komplek Taman Harapan Indah Blok C No. 10 Kelurahan Duku, Kecamatan Ilir Timur II, Palembang 30114, Sumatera Selatan, Indonesia.
Tel: +62 711 5571 079
WA: +62-852-1710-5678 (Text messages only, calls are unavailable)
Fax: +62 711-5571 099

Service Centre

Business Hours:
Tanjung Balai, Pekanbaru dan Makassar: 10:00am~3:00pm (Monday to Saturday)

Tanjung Balai Service Centre

Address: Jl. Trikora No. 53, Tanjung Balai Karimun, Kep. Riau, Indonesia.
Tel/Fax: +62-777-325 259
HP/WA: +62-852 6439 5558
Center Co-ordinator: Ibu Lily Yanti

Pekanbaru Service Centre

Address: Jalan Teuku Umar No. 20A Pekanbaru, Riau 34596 Indonesia
Tel/Fax: +62-761-8406 888
HP/WA: +62-822 8611 7050
Center Co-ordinator: Ibu Agnes FY Simamora

Ordering Methods


All Distributors of Shuang Hor are eligible to online order & order directly from the Company or Distribution Centres of Shuang Hor.

Online Ordering Methods


  1. Online Ordering Time:
    • Monday – Sunday 5:00 - 22:00 WIB (Western Indonesian Time)
    • Last business day of the current month 5:00 - 11:00 WIB (Western Indonesian Time)

    Website:
    www.shuanghor.com.my      www.shuanghor.com.sg      www.shuanghor.co.id     www.doublecrane.com.mm

    For the last business day of the current month in Malaysia, Singapore and Indonesia, the records of all online ordering transacted on this day after 11:00 WIB (Western Indonesian Time) shall be automatically carried forward to the 1st day of the following month, and the PV generated shall also be automatically transferred to the following month.

  2. Mode of Payment:
    3. Distributor’s personal credit card (Visa / Master) is accepted, or pay with Virtual Account BCA or QRIS (QR Code).


  3. Eligibility:
    4. A distributor can order products online or even help his or her downline distributors to do so (including those registered under different countries), except for downline distributor(s) under his or her Vice Manager(s). Orders for distributorships registered under different countries have to be separated accordingly, and each order has to duly complete the payment before the next order placed under a different country.

  4. Product Price:
    5. The price of each product is to follow that of the respective country, while the payment is to be made in the local currency. The foreign currency exchange rate shall be based on the exchange rate of the bank that issued the credit card.

  5. Goods Delivery:
    1. Via Courier Service:
      • Malaysia: Goods delivery for orders that complete the payment by 12:30pm on the current day will be processed on the same working day. After 12:30pm, the order will be processed on the next working day.

      • Singapore: Goods delivery for orders that complete the payment by 11:30am on the current day will be processed on the same working day. After 11:30am, the order will be processed on the next working day.

      • Indonesia: Goods delivery for orders that complete the payment by 16:00 WIB (Western Indonesian Time) on the current day will be processed on the next working day. After 16:00 (Western Indonesian Time), the order will be processed on the next 2 working day.



    2. Via Pick-up at Counter:
      • The above cut-off time does not apply, and the goods will be ready for pick-up the next working day from 12:00noon onwards.

  6. Delivery Charges:
    7. Please refer to the tables below, with the proviso that online orderings transacted at different intervals of the current day shall not be lumped together for free delivery.

Other Ordering Methods


  1. On-the-spot Purchase: Distributors can go directly to any Distribution Centre located in Jakarta, Medan, Batam Island and Palembang, or Service Centres at Tanjung Balai and Pekanbaru to purchase and pick up the goods from the sales counters either with cash, debit card or credit card (Visa/Master).
    Distribution Centres Business Hours (Monday to Friday)
    Jakarta, Medan, Batam Island, and Palembang: 8:30am-5:00pm
    Service Centre Business Hours (Monday to Saturday)
    Tanjung Balai and Pekanbaru: 10:00am-3:00pm
  2. Telegraphic Transfer Ordering: (Every Monday to Friday): 9:30am-4:00pm
    Available for Jakarta Distribution Centre only. Distributors can dial +62-21-6586 5678 to place their orders. They may remit payment into to the following Shuang Hor bank accounts.
    Please state Account Payee as:
    PT. Shuang Hor Indonesia
    • Bank Central Asia Account Number: 8770178798
    1. For Telegraphic Transfer Ordering completed on or before 4:00pm, the order will be processed and couriered on the same day.
    2. For Telegraphic Transfer Ordering completed after 4:00pm, the order will be processed and couriered on the next day.
  3. Delivery Charges:
    • If the ordering amount is Rp 4.000.000 or above and the goods are for the same destination, the delivery charge will be waived.
    • If the ordering amount is less than Rp 4.000.000, delivery charges will be imposed as shown in the table below:
      From Jakarta to Delivery Charges (Rp)
      Jawa Barat, Banten, DKI Jakarta Rp. 10.000
      Jawa Tengah, DI Yogyakarta, Jawa Timur, Sumatera Barat, Sumatera Selatan, Jambi, Bandar Lampung, Bangka Belitung Rp. 25.000
      Bengkulu, Nanggroe Aceh Darussalam, Sumatera Utara, Riau, Kepulauan Riau, Kalimantan Barat, Kalimantan Tengah Rp. 40.000
      Bali Rp. 30.000
      Kalimantan Timur, Kalimantan Selatan, Nusa Tenggara Barat, Nusa Tenggara Timur, Gorontalo, Sulawesi Barat, Sulawesi Tengah, Sulawesi Utara, Sulawesi Tenggara, Sulawesi Selatan Rp. 50.000
      Kalimantan Utara Rp. 80.000
      Maluku Utara, Maluku Rp. 80.000
      Papua Barat Daya Rp. 100.000
      Papua Barat, Papua, Papua Tengah, Papua Pegunungan, Papua Selatan Rp. 150.000
    • *For order amount below Rp2.000.000, distributors can pool their orders together and appoint one of them as the offcial recipient.

Important Notes for receiving Goods:

  1. Upon confirmation of the payment and the orders, Shuang Hor shall proceed to deliver the goods through courier service. The delivery shall take 1 working day within Jabodetabek district (including Jakarta, Bogor, Depok, Tangerang, and Bekasi), or 3-10 working days outside Jabodetabek district.
    Goods ordered on the last Saturday of the month will be assigned for courier the next working day
  2. Distributors are advised to inspect the content of goods ordered and check for the following conditions while taking delivery:-
    1. Defects on the packaging
    2. Goods not as ordered or shortage of the goods
    3. Error on distributor number or name printed on the Sales Invoice
    For any discrepancy on the above, please inform Shuang Hor Customer Service at +62-21-6586 5678 within 3 working days from the date of receipt to request for replacement; failing which the delivery taken shall be considered accepted.

Myanmar

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Double Crane (Myanmar) Co., Ltd.

Address: 54, Waizayandar Tower (2nd Floor) Waizayandar Main Street, Thingangyun Township, Yangon, Myanmar.
Tel: +95-1-7577 337 / +95-1-7579 384
Fax: +95-1-3569 873
Website: http://www.doublecrane.com.mm

About Us

Myanmar, the Land of Pagodas, is a member of ASEAN and has a population of about 60 million. Capitalizing on its quality products and marvellous marketing plan, this translates into the opening up of yet another enormous overseas market for the distributor networks in Malaysia and Singapore, and also an entrepreneurial opportunity for the people of Myanmar. Strategically located within a short distance from downtown area in Yangon, Double Crane Myanmar enjoys an ideal office setting with vibrant commercial activities and convenient traffic.

Yangon Distribution Centre

Address: 54, Waizayandar Tower (2nd Floor) Waizayandar Main Street, Thingangyun Township, Yangon, Myanmar.
Tel: +95-1-7577 337 / +95-1-7579 384
Fax: +95-1-3569 873

Mandalay Distribution Centre

Address: No 10, Sa/1 , corner of 72 x 73 street, Ngu Shwe War Street, Chan Mya Thar Si township, Myo Thit 2 quarter, Mandalay.
Tel: +95-2-2848 440

Ordering method

All Distributors of Double Crane are eligible to online order & order directly from the Company or Distribution Centre of Double Crane.
  • On-the-spot Purchase: (Every Monday to Friday and the last Saturday of the month): 9:00am-5:00pm
    Distributors can go directly to Yangon office or Mandalay Distribution Centre to purchase and pick up the products from the sales counter with cash.